BANDUNG - The progress of Coronavirus pandemic (COVID-19) continues to occur and still a major public concern. Various prevention efforts continue to be encouraged and echoed. One of them is to call all elements of society without exception, asked to always maintain physical distance (physical distancing) in order to minimize contact with others who might be a medium for virus transmission.
bank bjb has practiced number of policies to prevent transmission of COVID-19 and reduce the potential for direct contact, both for employees and loyal customers. Prompts to maximize electronic banking facilities are put forward.
Currently, bank bjb asked all customers who use bank bjb accounts as a medium for transferring honorariums to make salary retrieval using ATM facilities. This recommendation applies to all private employee customers, state civil servants (ASN), as well as TASPEN and ASABRI retirees.
"Under this condition, we strongly suggest our customers to use ATMs, in line with the appeal from PT. Taspen and PT. ASABRI managements as a medium for cash withdrawal. This needs to be promoted as a form of participation in preventing transmission of COVID-19 outbreak and safety is our priority," said Head of Corporate Secretary Division bank bjb, Widi Hartoto.
Cash withdrawals through ATMs are highly recommended to reduce the risk of COVID-19 pandemic transmission. Moreover, this service can be accessed by all customers flexibly 24 hours nonstop. For customers who do not have an ATM card and plan to take funds in cash at the bank will be divided into several groups of customers according to the designated date of withdrawal. Meanwhile, as a substitute for Customer Visit Services (LKN) for retirees, bank bjb will maximize video call communication. bank bjb continues to open cash withdrawal services and continues to provide face-to-face services that adjusted to health protocol standards set by the government for the prevention of COVID-19.
All bank bjb office networks have entirely equipped with thermo guns, hand sanitizers, hand washers and masks for customers in need and spraying disinfectants on service rooms. Arrangement of queue length and seating distance of at least 1 meter are also done. If there are customers who come with body temperature exceeds 37.5 degrees Celsius, they will be directed to the nearest hospital for further treatment.
Previously, bank bjb had also launched a campaign called Banking from Home that encourages customers to conduct various transaction needs via electronic channels, namely bjb Digi. Customers can use bjb Digi application to make money transfers, top-up E-Commerce balances, credit purchases, payment of water bills, internet, and vehicle tax payments and other transactions.
"Effort to prevent early pandemic transmission is our responsibility. Let us strengthen cooperation, sharing duties and roles in maintaining and reminding efforts to fight the corona pandemic," said Widi.
DIVISI CORPORATE SECRETARY